Privacy Policy

Last updated: May 17, 2026

At ARU Collection, we respect your privacy and want you to feel safe when shopping with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

Our store is powered by Shopify, which helps us operate our website, process orders, and provide a secure shopping experience.

Information We Collect

When you visit or use our store, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment and transaction details
• Messages or support requests you send to us
• Device, browser, and website usage information

We collect this information when you place an order, create an account, contact us, browse our website, or interact with our store.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Provide order updates and customer support
• Respond to your questions or requests
• Improve our website and shopping experience
• Prevent fraud and protect our store
• Send marketing emails or promotions, only where allowed

We do not use your personal information for anything unrelated to operating and improving our store.

Payments and Security

Payments are processed securely through Shopify and trusted payment providers. We do not directly store your full payment card details.

Please note that no online system is completely risk-free, but we take reasonable steps to protect your personal information.

Sharing Your Information

We may share your information only when necessary to operate our store, including with:

• Shopify
• Payment providers
• Shipping and fulfillment partners
• Customer support tools
• Marketing or advertising platforms
• Legal or regulatory authorities when required by law

We do not sell your personal information directly to customers or unrelated third parties.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, understand website traffic, and support advertising.

You can manage or disable cookies through your browser settings, but some parts of the website may not work properly without them.

Marketing Emails

If you subscribe to our emails, we may send you updates, offers, or product news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Your Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of your personal information
• Opt out of certain marketing or advertising uses
• Request more information about how your data is used

To make a privacy request, please contact us using the email below.

Children’s Privacy

Our store is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party websites.

Data Retention

We keep your personal information only for as long as needed to process orders, provide support, meet legal requirements, prevent fraud, and operate our business.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: hello@arucollection.store
Location: Singapore